Are you seeking help for mental illness or substance abuse? Here is a list of resources in Milwaukee County for both children and adults.
You can also contact IMPACT 211 to help you access information, assistance, and referral to community resources by calling 211 or texting your ZIP code to 898-211 at any time.
Resources for Milwaukee County youth
The Milwaukee County Crisis Line: Milwaukee County operates a 24/7 crisis line at 414-257-7222. Support is available to anyone experiencing a mental health crisis, regardless of insurance status. Mobile Crisis Teams, which are non-police intervention teams, respond in person when needed.
Wraparound Milwaukee: This county program has several offerings for youth 23 years old or younger.
Comprehensive Community Services: CCS is a community-based county program that offers psychotherapy, peer support and other services to both youth and adults with mental health and substance abuse related needs. Participants must have Medicaid and a diagnosis. Call 414-289-6060 for more information.
Milwaukee County Youth Mental Health Clinic: This clinic serves those between the ages of 5 to 23 who are enrolled in Comprehensive Community Services or REACH. Child psychiatrists and nurses provide evaluation, medication management and education. To get connected, speak to your team at CCS or REACH.
Trauma Response Team: This program supports Milwaukee County children ages 6 to 17 and their families who have been exposed to traumatic or violent events, such as serious accidents, deaths, shootings, or domestic violence. Call 414-257-7650 to get connected.
The Parenting Network: Parents seeking support with children can call this local organization’s free helpline at 414-671-0566. The helpline offers guidance on parenting challenges, child behavior, stress management and family communication. Learn more at www.theparentingnetwork.org.
Resources for Milwaukee County adults
The Milwaukee County Crisis Line: Milwaukee County operates a 24/7 crisis line at 414-257-7222. Support is available to anyone experiencing a mental health crisis, regardless of insurance status. Mobile Crisis Teams, which are non-police intervention teams, respond in person when needed.
Crisis Resource Centers: These community-based centers provide 24/7 crisis intervention services, assessment stabilization, and support services to adults, regardless of insurance status. People can stay for around seven days, although some stay longer. It is recommended to call ahead to check availability, although walk-ins are sometimes accepted. There are three locations:
Crisis Stabilization Houses provide a space for people in crisis to stay between 14 to 30 days, although some stay longer. Call 414-269-8081 or visit cshmke.com for more information.
Our Space is a peer-run mental health organization located at 1527 W. National Ave. that provides non-clinical support from people with lived experience. Services include a peer-run respite facility called Parachute House that offers short-term stays for people experiencing emotional distress, a drop-in center with groups and activities, occupational therapy and educational programming. Call ahead at 414-383-8921 to check availability.
The Mental Health Emergency Center is a psychiatric emergency room for those in mental health crisis. It is located at 1525 N. 12th St. Call 414-966-3030 or visit mentalhealthmke.org for more information.
988 is a free helpline for people dealing with mental health struggles, emotional distress, or alcohol and drug use concerns. Call, text, or chat online at 988lifeline.org in English or Spanish.
Crisis Assessment Response Teams pair a law enforcement officer with a mental health clinician to provide on-scene assessment and support. If you or someone you know is experiencing a mental health crisis, you can call 911 or the non-emergency police line in your area and ask for a CART team.
Crisis Intervention Trained officers are law enforcement officers specially trained on mental health crisis response, de-escalation and connecting individuals to resources. All police officers in the city of Milwaukee are CIT-trained. If you or someone you know is experiencing a mental health crisis, you can call 911 or the non-emergency police line in your area and ask for a CIT-trained officer.
Community Access to Recovery Services: CARS is the central access point for adults with mental illnesses or substance use disorders to get connected to community resources. It offers a wide array of services, including prevention, care management and recovery support. Call 414-289-6085 for more information or visit one of the Access Points below:
Access Clinics: Milwaukee County has three Access Clinics where people can walk in for psychiatric assessments, medical evaluation, brief crisis counseling and referrals to appropriate outpatient clinics and community programs. It serves people who are 18 and older, regardless of insurance status. The clinics are open from 8 a.m. to 4:30 p.m. on weekdays. The walk-in hours are 8:30 a.m. to 2:30 p.m. There are three locations:
Grand Avenue Club is a free, community-based clubhouse where adults with mental illness can connect, build work skills and foster relationships. It is open Monday to Friday between 8:30 a.m. to 4:30 p.m. It is located at 210 E. Michigan St. Call 414-276-6474 or visit grandavenueclub.org for more information.
Emergency detentions: If you are looking for more information about involuntary commitments, Chapter 51, or ways to help a loved one who is refusing mental health treatment, find our guide on involuntary commitments here.
Eva Wen is an investigative data journalist. Reach her at qwen@usatodayco.com.
This article originally appeared on Milwaukee Journal Sentinel: Our guide to mental health and substance abuse resources in Milwaukee
Reporting by Eva Wen, Milwaukee Journal Sentinel / Milwaukee Journal Sentinel
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