Alamo Drafthouse theaters in El Paso, Houston and Lubbock have officially closed.
Moviegoers trying to purchase tickets on the Alamo Drafthouse website or app found listings only through Saturday, Feb. 7, including titles such as “Dracula,” “The Strangers” and “Marty Supreme.”
“We’re grateful to the teammates and guests in El Paso, Katy, and Lubbock for their support over the years and wish them all the best. We hope to return to these communities in the future,” the theater states on its website
According to social media posts, the two El Paso locations, at Montecillo and East Side on Pellicano Drive, will close for a rebrand.
The El Paso Times reached out to Triple Tap Ventures, the Houston-based company that operates the Alamo Drafthouse locations, for comment
The company has also detailed refund procedures for affected customers. All outstanding ticket orders will be automatically canceled, and refunds will be issued via email. Customers needing assistance are encouraged to contact their local venue.
Season Pass subscribers will have their memberships automatically canceled and will receive prorated refunds for the remainder of their billing cycle. An email confirmation will follow.
For moviegoers who purchased tickets through Fandango or Atom Tickets, the company advises contacting those platforms directly to process refunds.
What to do with Alamo Drafthouse gift cards
Guests with gift cards can click the Alamo Drafthouse gift card support link. Make sure to have your gift card number or order number. For online purchases only, call the support phone at (888) 679-9361 from 6 a.m. MT/7 a.m. CT to 6 p.m. MT/7 p.m. CT, Monday-Friday.
Alamo Drafthouse opened its first location in El Paso on the West Side in 2016. It was the 15th in Texas at the time. The Alamo Drafthouse East opened at 12351 Pellicano Drive in 2021, featuring a luchador theme after some construction delays.
In 2024, the El Paso Times reported the Alamo Drafthouse Cinema chain, with two El Paso locations, had been acquired by Sony Pictures Entertainment.
At the time, five Dallas-area Alamo locations had closed, and the franchisee had filed for bankruptcy.
Alamo has 50 locations across the United States, including 15 franchised locations, making it the seventh-largest movie-theater chain in North America, according to information from Sony Pictures.
María Cortés González may be reached at 915-546-6150; mcortes@elpasotimes.com; @eptmaria.bsky.social on Bluesky, and @eptmariacg on TikTok.
This article originally appeared on El Paso Times: Alamo Drafthouse closes El Paso, Houston, Lubbock theaters; what to know
Reporting by Maria Cortes Gonzalez and Aaron A. Bedoya, El Paso Times / El Paso Times
USA TODAY Network via Reuters Connect
