PEORIA – A local transit system has responded to an employee’s video showing “unsheltered persons” around its Transit Center on Southwest Adams Street.
On Aug. 17, CityLink Peoria became aware of a video posted to an employee’s personal social media account, according to a statement posted on Facebook and attributed to Kofi Kisseh, CityLink’s general manager. The post said the views and opinions expressed in the video do not reflect those of the Greater Peoria Mass Transit District, which operates CityLink.
Kisseh said the matter is being addressed. CityLink said it planned to reshare its social media policy with all employees to remind them of the agency’s expectations and to prevent similar situations in the future.
The organization’s social media policy urges employees posting complaints or criticism to avoid statements, photographs, videos or audio that could reasonably be viewed as malicious, obscene, threatening or intimidating, according to the Facebook post. The district also discourages posts that could constitute harassment or bullying and asks employees to avoid social media content that disparages customers, members, associates or suppliers.
“CityLink remains committed to treating every member of our community with dignity and respect while providing safe, reliable, and accessible public transportation,” the Facebook statement said.
Last August, CityLink suspended a driver for wearing an “Alligator Alcatraz” T-shirt due to concerns that the politically charged message could make some riders feel unwelcome. As a result, CityLink suspended its casual dress policy and required drivers to wear CityLink-issued uniforms.
This article originally appeared on Journal Star: Peoria transit agency addresses employee’s social media video
Reporting by Mike Kramer, Peoria Journal Star / Journal Star
USA TODAY Network via Reuters Connect
By Mike Kramer, Peoria Journal Star | USA TODAY Network
