The longtime leader in fast food may have lost its crown — and Brevard County sub fans have plenty of options to enjoy the chain that took over the No. 1 spot.
For the first time in more than a decade, Chick-fil-A is no longer the top-rated quick-service restaurant, according to the American Customer Satisfaction Index. Now, Jersey Mike’s takes the crown.
After an 11-year run, results from 16,464 respondents knocked the chicken chain from its coveted spot in favor of sandwich shop Jersey Mike’s, which was commended for its freshness, food variety and value.
And locally, Brevard diners don’t have to look far for to find a Jersey Mike’s location.
Where can I find a Jersey Mike’s in Brevard?
More about the report
Securing an ACSI score of 84 out of 100, Jersey Mike’s edged Chick-fil-A out by one point after adding 238 net new locations in 2025 and clearing $4.2 billion in sales.
“The U.S. restaurant industry faced difficulties in 2025, with total sales struggling to keep pace with inflation,” said the report published Tuesday, June 16.
“In a market defined by trade-offs, customers are placing greater emphasis on consistency, reliability, and perceived value as opposed to just price. Brands that deliver a consistently enjoyable experience are gaining ground.”
See the top 15 quick-service restaurant chains
Amber Olesen is FLORIDA TODAY’s food and dining reporter. Reach her at aolesen@floridatoday.com. Mary Walrath-Holdridge, USA TODAY contributed to this story.
This article originally appeared on Florida Today: Fast-food rankings shaken. Chick-fil-A falls as this sandwich shop rises.
Reporting by Amber Olesen and Mary Walrath-Holdridge, Florida Today / Florida Today
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By Amber Olesen and Mary Walrath-Holdridge, Florida Today | USA TODAY Network
