Users are taking to social media to complain Instacart is down this morning.
According to Downdetector, users began complaining about the app shortly after 3 a.m., June 2. The number of complaints has climbed steadily since then, with more than 300 reports of problems by 6 a.m.
Here’s what we know as of 6 a.m.
Users report problems with Instacart
Shortly after 3 a.m., Downdetector started receiving reports from users having problems using Instacart.
The number of complaints has been sharply increasing in the early-morning hours, reaching 402 by 6:30 a.m.
What types of problems are users having with Instacart?
Most of the problems being reported are messages requiring an update, but an update not being available.
Comments on Downdetector include:
Most Instacart problems reported with the app
Most of the problems reported with Instacart are with the app, according to Downdectector:
What is Instacart?
Instacart allows users to order from more than 80,000 stores, from local grocers to chain stores, in 14,000 cities.
“Then, Instacart will connect you with a personal shopper in your area to shop and deliver your order. Contactless delivery is available with our ‘Leave at my door’ option.
“You can track your order’s progress and communicate with your shopper every step of the way using the Instacart app or website.”
Don’t want someone coming to your home?
“Instacart also offers curbside pickup at select retail locations. Simply place your order and choose a pickup time, and a shopper will prepare your order at the store.”
This story has been updated to include a video and the latest number of complaint reports.
Cheryl McCloud is a journalist for the USA TODAY Network-Florida’s service journalism Connect team. You can get all of Florida’s best content directly in your inbox each weekday day by signing up for the free newsletter, Florida TODAY, at https://heraldtribune.com/newsletters.
This article originally appeared on Sarasota Herald-Tribune: Users reporting problems with Instacart this morning. Here’s the latest
Reporting by Cheryl McCloud, USA TODAY NETWORK – Florida / Sarasota Herald-Tribune
USA TODAY Network via Reuters Connect
