Asahi Group Holdings President and Group CEO Atsushi Katsuki speaks during a press conference on the results of the investigation into the crippling cyberattack, which forced a widespread suspension of operations for the beverage maker, in Tokyo, Japan, November 27, 2025.  REUTERS/Issei Kato
Asahi Group Holdings President and Group CEO Atsushi Katsuki speaks during a press conference on the results of the investigation into the crippling cyberattack, which forced a widespread suspension of operations for the beverage maker, in Tokyo, Japan, November 27, 2025. REUTERS/Issei Kato
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Business & Economy

Asahi Group says personal details of 1.5 million customers may have been leaked in cyberattack

TOKYO (Reuters) -Japan’s Asahi Group on Thursday said the personal details of 1.52 million customers may have been leaked in a September cyberattack.

The beverage maker said the 29 September cyberattack forced it to suspend operations including order processing, shipping and call-centre functions.

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Asahi said it consequently delayed the release of its July-September earnings results scheduled for November 12 to more than 50 days after the end of the quarter.

“We can’t avoid forecasting a deterioration in our results but our mid-to-long-term management plan is unchanged,” CEO Atsushi Katsuki said at a press briefing.

The disruption saw restaurants, bars and stores in Japan run low on Asahi beer – including best-selling “Super Dry” brand – and other drinks.

Asahi resumed production at six domestic factories the week following the attack.

Ransomware group Qilin on October 9 claimed to have orchestrated the attack.

(Reporting by Anton Bridge; Editing by Tom Hogue; Editing by Christopher Cushing)

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